Open Access Article SciPap-975
An Analysis of Two New Process Approach-Related Terms in ISO 9001:2015: Risk-Based Thinking and Context of the Organization
by Lucie Hrbáčková 1,* and David Tuček 2

1 Faculty of Management and Economics, Department of Industrial Engineering and Information Systems, Tomas Bata University in Zlín, nám. T.G. Masaryka 5555, Zlín 760 01, Czechia

2 Faculty of Management and Economics, Department of Industrial Engineering and Information Systems, Tomas Bata University in Zlín, nám. T.G. Masaryka 5555, Zlín 760 01, Czechia

* Authors to whom correspondence should be addressed.

Abstract: This paper is focused on understanding “risk-based thinking” and “context of the organization” in the process approach according to the requirements of the updated norm, ISO 9001: 2015 Quality Management Systems – Requirements. These new trends should increase the effectivity of the quality management system, should improve company results, and should prevent negative effects of processes. This article explains how to understand the context of the organization in order to make correct strategic decisions. The author describes the integration procedure of risk-based thinking into several organizations in the Czech Republic. This article can support organizations in the implementation of the best practice of new requirements of ISO 9001: 2015. This paper is focused on several production organisations from the different industrial area in the Czech Republic. This research is based on the up to date research data of world´s databases. The author used the qualitative method in the form a structured interview.

Keywords: Risk-Based Thinking, Context Of The Organization, Iso 9001: 2015, Quality Management System, Actions To Address Risks And Opportunities

JEL classification:   G32 - Financing Policy • Financial Risk and Risk Management • Capital and Ownership Structure • Value of Firms • Goodwill,   L15 - Information and Product Quality • Standardization and Compatibility,   O31 - Innovation and Invention: Processes and Incentives

SciPap 2019, 27(1), 975

Received: 22 December 2017 / Accepted: 8 April 2019 / Published: 23 March 2019