Open Access Article SciPap-747
Creating of a Competence Model of Small Enterprise Crisis Manager Using Saaty´S Method
by Všb-Tuo Mikušová 1,* iD icon and Andrea Čopíková 2

1 Ekonomická fakulta, Katedra managementu, VŠB-TU Ostrava, Sokolská třída 33, Ostrava 1 70200, Czechia

2 Ekonomická fakulta, Katedra managementu, VŠB-TU Ostrava, Sokolská třída 33, Ostrava 1 70200, Czechia

* Authors to whom correspondence should be addressed.

Abstract: The article presents a model of crisis manager competencies. It was created in cooperation with the owners of small businesses. Based on brainwriting the competencies required for a crisis manager were generated. Decision-making method AHP was used for competencies decomposition into two levels. On the first level three groups were placed. The are called managerial competence, interpersonal and technical. At the second level, these groups were further decomposed, e.g. on competencies like leadership, strategic thinking, time management, financial management, resilience, independence in solving problems, team work etc. The respondents performed quantitative pairwise comparisons by Saaty's method. Respondents evaluated competencies at both levels. After evaluating Saaty's matrices modified on the basis of comprehensive results of all respondents the competency model of crisis manager was created. The authors do not claim the permanence of presented model and also accept the possibility of derogation of the competencies required for the function of a crisis manager for large enterprises.

Keywords: Ahp, Brainwriting, Competency Model, Crisis Manager, Saaty’s Method, Small Enterprise

JEL classification:   C10 - General,   M12 - Personnel Management • Executives; Executive Compensation

SciPap 2015, 23(1), 747

Received: 22 December 2014 / Accepted: 8 April 2015 / Published: 27 April 2015